Shipping policy

Shipping & Delivery Policy

Discreet Packaging & Billing

Your privacy matters to us. All orders are shipped in plain, discreet packaging with no mention of The Flirtation Station or the products inside. The return label displays only “TFS.”

Charges on your payment statement appear as “TFS Good Vibes by Linda LLC.”

U.S. Shipping Rates

  • FREE standard shipping on U.S. orders of $79 or more.
  • Orders under $79 ship for a $6.99 flat rate within the U.S.
  • Prefer UPS? UPS shipping is available at checkout for an additional fee. If you need a shipping option that isn't displayed at checkout, reach out through our Live Chat before placing your order and we'll be happy to see if we can accommodate your request.

Delivery Timeframes

Domestic U.S. orders are typically delivered within 3–5 business days after shipment. Delivery times are estimates and may vary depending on destination, carrier delays, weather, holidays and other circumstances outside our control.

Orders shipping to Alaska, Hawaii and APO addresses may require additional delivery time.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Orders placed after 5 PM ET will be processed beginning the next business day.

Back-Ordered Items

Occasionally, an item may be temporarily back-ordered by the manufacturer and require additional processing time. If this affects your order, we'll contact you by email or text and keep you updated on the status of your order.

Tracking & Notifications

Once an order is processed for shipment, an email is sent with tracking information. If an email address was not provided with your order, tracking information will be sent by text message.

Didn’t receive a shipping notification? Contact customer support through Live Chat or our Contact Us page and supply your order number for further assistance.

Returned / Undeliverable Packages

If your order is returned to us due to incomplete information (such as forgetting to add your apartment #), a non-deliverable address, or any other issue outside of our control:

  • You will be notified via text and/or email using the contact information provided at checkout.
  • You are responsible for all re-shipping fees. An invoice will be sent to your email. Upon payment, your package will be re-shipped.
  • If re-shipping fees are not paid within 7 days, your items will be restocked and NO refunds will be issued.

APO/FPO/DPO Shipping

We proudly ship to APO, FPO and DPO addresses via USPS. Military mail may require additional delivery time depending on the destination. Please note that UPS shipping is not available for APO/FPO/DPO addresses.

Canada Shipping

  • Please note that customs duties, taxes (GST/HST), tariffs, and brokerage fees are not included in your 'amount due' total at checkout. These additional costs are set by your country’s customs office and may be due upon delivery. We mention this with kindness -- please be prepared to cover these charges when your order arrives. The Flirtation Station cannot assume responsibility for these fees.
  • Refused international packages will not be refunded. If you decline to pay taxes, duties, tariffs, or brokerage fees, do not attempt to return your order --Refunds will not be issued in these cases.
  • We are unable to replace or reimburse items that are held or confiscated by customs. Before placing your order, please confirm which items are restricted or prohibited in your country.
  • Orders using an international billing address on a credit card may undergo fraud verification, potentially delaying delivery. For international orders, both the billing and shipping addresses must match. We may reach out by email for additional confirmation.

International Package Forwarding

Customers outside the U.S. may choose to use a third-party package forwarding service with a U.S. shipping address. The Flirtation Station's responsibility for these orders ends once tracking confirms successful delivery to the forwarding address provided at checkout. Any additional shipping, customs requirements, duties, restrictions, loss, damage or delivery issues occurring after the package is received by the forwarding service are the responsibility of the customer and/or forwarding provider.

Customers are responsible for confirming that the products ordered can legally be imported into their destination country.

Security

  • Our website uses HTTPS with SSL encryption to ensure your transactions are secure.
  • We do not store credit card information.

Questions

If you have any questions regarding your shipment, please reach out to customer support with your order number through the Live Chat feature or our Contact Us page.